Last updated: April 20, 2026
Welcome to Giftandheart — a little place where thoughtful gifts come to life.
We believe that the best presents aren't just objects. They are small, tangible expressions of care, joy, and connection. Whether you're celebrating a birthday, saying thank you, or simply surprising someone "just because," a gift carries a piece of you with it. That is why we say: GiftandHeart — from our heart to yours. Our entire shop is built around that simple idea.
What We Offer
Our collection is carefully curated for people who want to give something that feels personal, not mass-produced. Right now, our shelves are filled with creative, hands-on gifts that invite the recipient to slow down and make something beautiful:
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DIY bracelet kits — beaded, crocheted, and nature-inspired kits with everything needed to create wearable art;
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Hand-knotted and embroidered bracelets — from natural crystal pieces to bird-embroidered designs, each one carrying a quiet charm;
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Pet memorial keepsake kits — for those who want to honour a beloved companion with a handmade tribute; and
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Seasonal and zodiac-inspired pieces — including blessing bracelets and celestial designs that change with the seasons.
Product colours, sizes, materials, and designs may vary by season and inventory. We update our range regularly, so please refer to each product page for current availability. We provide clear descriptions, honest photography, and the practical details — dimensions, materials, care notes — that help you choose with confidence.
Our Approach to Quality and Craft
Many of our gifts are made with care, and some are created specifically after an order is placed. This means we don't keep endless piles of ready-made stock. Instead, we focus on producing what is needed, when it is needed, with attention to the details that make a gift feel special. Because each piece can be individually produced, slight variations in colour, finish, or placement are normal. They are part of the character of a thoughtfully made item, not a defect. Screen colours may also differ from the physical product depending on your device and lighting. If you are ever unsure about sizing, materials, or what to expect, our customer service team is happy to help before you order.
Order Processing and Delivery
We process orders with care and aim to dispatch them as quickly as possible. Most orders are processed within 2–7 business days, though personalised or made-to-order items may take a little longer. Where additional preparation time applies, it is noted on the relevant product page so you know what to expect. Once your order is on its way, we send tracking information to the email address you provided.
We currently ship to the United States, Canada, and Mexico. Estimated total delivery times, including processing, are 9–27 business days for the United States, 12–37 business days for Canada, and 22–37 business days for Mexico. These are estimates, not guarantees — customs, weather, carrier delays, or an incomplete address can affect timing. For full details on shipping rates, free-shipping thresholds, and customs duties, please see our Shipping Policy.
Who We Are
Giftandheart is operated by Dongyang Longming Daily Necessities Co., Ltd., a company established on September 16, 2025, and responsible for giftandheart.com, order processing, customer service, and related e-commerce activities. Our registered office is in Dongyang City, Jinhua City, Zhejiang Province, China. We are a small team, but we take our commitments seriously: to describe our products honestly, to process orders reliably, to protect your personal information, and to treat every customer with respect.
Our Promise
We know that choosing a gift is an act of care. You are not just buying a product — you are choosing something to carry your thoughtfulness to someone else. That is why we work to keep our product descriptions accurate, our policies clear, our customer support responsive, and our returns and refunds fair. Whether you are shopping for a friend, a family member, or a little treat for yourself, we hope Giftandheart helps you find something that feels just right.
Thank you for being here. We are glad you stopped by, and we look forward to helping you share a little warmth — from our heart to yours.
Customer Support
If you have any questions about a product, an order, delivery, returns, or anything else, our customer service team is here to help.
For questions about an existing order, please include your order number and the email address used when placing the order so that we can assist you more efficiently.
Brand:
Giftandheart
Website:
https://giftandheart.com
Store Operator:
Dongyang Longming Daily Necessities Co., Ltd.
Legal Entity:
Dongyang Longming Daily Necessities Co., Ltd.
Unified Social Credit Code:
91330783MAEUQH3D3B
Registered Address:
Room 402, 4th Floor, No. 76 Zengping Road, Baiyun Subdistrict, Dongyang City, Jinhua City, Zhejiang Province, China
Date of Establishment:
September 16, 2025
Customer Service Emails:
service@giftandheart.com
giftandheart@126.com
Contact Phone:
+86 151-6803-1954
Customer Service Hours:
Monday–Friday, 9:30 AM–12:00 PM and 2:00 PM–6:30 PM
China Standard Time (UTC+8)
For return-related matters, please contact us before sending an item. Do not send returns to the registered address unless our customer service team specifically approves it. We will provide the current applicable return warehouse information and return instructions. If the phone line is busy, please contact us by email or through the store backend.
Current authorized return warehouse — use only after customer service provides your Return Authorization and written return instructions:
Warehouse: Gulf Coast Returns Center – Suite 209
1903 Magnolia Bend Dr
Mobile, AL 36695-3419
United States
Attn: Return Authorization: [Provided by customer service after approval]
We value your trust and are committed to protecting your personal information — just as we are committed to helping you find gifts that feel warm and thoughtful.
Giftandheart is operated by Dongyang Longming Daily Necessities Co., Ltd., which handles giftandheart.com, order processing, customer service, and related e-commerce activities.